Privacy Policy
Last updated: February 27, 2026
Introduction
Exsalonce Laser & Esthetics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.exsalonce.ca), use our online booking system, or visit our spa located at 9063 Derry Rd, Milton, ON L9T 7Y9. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
Information We Collect
We may collect the following personal information:
- Contact information: name, email address, phone number, and mailing address when you book an appointment or submit a contact form.
- Booking information: appointment dates, services selected, and provider preferences through our SimplyBook.me booking system.
- Website usage data: pages visited, time spent on site, browser type, and device information collected through Google Analytics and Vercel Analytics.
- Communication records: emails, phone inquiries, and contact form submissions.
How We Use Your Information
- To schedule and manage your appointments
- To communicate with you about your bookings, services, and special offers
- To improve our website, services, and customer experience
- To analyze website traffic and usage patterns through anonymized analytics
- To comply with legal obligations
Third-Party Services
We use the following third-party services that may collect data on our behalf:
- SimplyBook.me: for online appointment scheduling
- Google Analytics: for website usage analytics (anonymized)
- Vercel: for website hosting and performance analytics
Each of these services has its own privacy policy governing the use of data they collect. We do not sell, trade, or rent your personal information to third parties.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking records are retained for a reasonable period to maintain continuity of care and comply with business obligations.
Your Rights Under PIPEDA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Withdraw consent for the collection and use of your information (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: contact@exsalonce.ca
- Phone: (905) 337-0227
- Address: 9063 Derry Rd, Milton, ON L9T 7Y9